Deposit and Cancellation Information |
Cancellation Procedures Cancellation of a trip by Dolphin Blue
Due to weather conditions or other unforeseen circumstances cancelation sometime occurs. We will reschedule cancelled trips; however if you cannot make the rescheduled trip a full refund will be given.
Cancellation of a trip by passengers If you cancel within 24 hours of your booked departure time; • Your credit card will be charged with the full amount. • Bookings made through the information centre will receive no money back.
If you cancel within 2-7 days of your booked departure time; • Your credit card will be charged with 50% of the full amount.
If you cancel one week or more before your booked departure time; • Your credit card will be refunded the full amount.
All transactions are billed in NZD.
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